Privacy Policy and Terms and Conditions

At VH1 Roofing, we value your trust and are committed to protecting your privacy and providing a transparent experience. This page outlines our Privacy Policy and Terms & Conditions, explaining how we collect, use, and safeguard your information, as well as the terms that govern your use of our website and services. By using our site, you agree to these terms. If you have any questions, feel free to contact us.

Verbal opt-in:

VH1 Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties. 

By submitting our contact form and signing up for texts, you consent to receive text messages from VH1 Roofing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

VH1 Roofing (“we” or “us”) respects the privacy of our customers and visitors to our website (“you”). This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect:

• We may collect personal information you provide to us, such as name, contact details, and property information for quotes.
• We may collect information automatically from your browser or device, such as browsing activity on our website.

Use of Information:

• We use your information to provide roofing services (inspections, quotes, repairs) and potentially for targeted marketing with your consent.

Data Security:

• We take steps to protect your information using secure connections (HTTPS) and industry best practices.

Your Choices:

• You can access and update your information upon request.
• You can opt out of future marketing communications.

Data Retention:

• We retain your information for the duration of a project or as required by law.